“Our partnership with Veolia has improved the day to day operations of the utility resulting in significant cost efficiencies and improved customer service,” said Alex Thomson, PWSA Board Chairman. “Veolia has provided stable leadership to PWSA and is helping us develop a plan to prepare the utility for the difficult challenges it faces in the future. We appreciate Veolia’s continued assistance to the utility in addressing these challenges.” PWSA news release, Nov 14, 2014.

“[Veolia], which has managed the agency since last July, is responsible for about $3 million in new revenue and operational savings over the past year, said Robert P. Jablonowski, board vice president. “They’re doing an incredible job for us,” he said. TribLIVE, July 10, 2013

“After three straight years of rate increases, this was the first year that the authority held the line on rates after touting a major turnaround under the tutelage of Veolia, a private management firm that was brought in to remake the troubled utility.” Pittsburgh Post-Gazette, Oct. 12, 2013

“Veolia’s not responsible for the lead issue PWSA has — these lead issues are the result of the fact we have 75- to 100-year-old infrastructure,” (PWSA Board Chairman Alex) Thomson said in the Pittsburgh Tribune- Review on October 12, 2016.