“Our partnership with Veolia has improved the day to day operations of the utility resulting in significant cost efficiencies and improved customer service,” said Alex Thomson, PWSA Board Chairman. “Veolia has provided stable leadership to PWSA and is helping us develop a plan to prepare the utility for the difficult challenges it faces in the future. We appreciate Veolia’s continued assistance to the utility in addressing these challenges.” – PWSA news release, Nov 14, 2014.